Positive Behaviour Support Worker – Starting at £27,820 – Croydon

The Role

Do you have experience supporting people with mental health challenges? Are you looking for a rewarding role where you can make a tangible difference?

We are an award-winning specialist housing charity based in Southeast London looking for a Positive Behaviour Support Worker to join our team.

In this role, you’ll work closely with adults facing various mental health challenges, including learning disability, anxiety, depression, and substance misuse. Your focus will be to empower clients, help them achieve their goals, and support their recovery journey.

Apply today to join our team and help us promote recovery and independence in our community.

Key Responsibilities:

• Manage a caseload of clients, developing person-centred support plans.
• Welcome new clients, complete risk assessments, and facilitate inductions.
• Offer practical advice on welfare, benefits, and housing.
• Assist clients with daily living skills and promote their independence.
• Ensure properties are safe, clean, and well-maintained.
• Work collaboratively with colleagues, external agencies, and healthcare professionals.
• Build positive relationships with clients to understand and meet their individual needs.
• Plan and review SMART goals to track progress.
• Handle incidents or challenging behaviours with professionalism and effective de-escalation techniques.
• Maintain accurate records using the QVT client management database.
• Conduct regular property checks and address health and safety concerns.

The Organisation

Quo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the ‘Housing with Care Awards’. Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration.

The Person

We’re looking for someone who:

• Has experience in mental health or supportive environments.
• Is empathetic, kind, patient, and resilient.
• Understands housing and welfare benefits.
• Can work flexibly, including occasional unsociable hours.
• Communicates effectively and works well under pressure.

You’ll need to be numerate, literate, and computer-literate, with the ability to use client management systems. A driving licence and own vehicle are desirable but not essential.

We welcome applications from all backgrounds and are committed to diversity and inclusion.

Contact information

Sandra Campbell