Insurance Sales Advisor – Competitive Salary – Torquay, Devon

The Role

Riviera Insurance Services Limited are looking for a proactive person to join our diverse and friendly team. Your responsibilities include working both individually and part of a team, focusing on securing new business, servicing our existing clients, and renewing their policies. This is an exciting opportunity for a driven, hardworking, and dynamic individual who thrives under pressure and is looking for a new career with the opportunity for future progression.

Key Responsibilities:

As an insurance advisor your focus, will include, but is not limited to:

• Handling enquiries professionally via phone, letter, or email.
• Managing workloads efficiently to ensure impeccable service levels are maintained.
• Conduct "fact finding" reviews to establish clients’ demands and needs.
• Accurately present information gathered to insurers for comprehensive and competitive rates.
• Adhere to company procedures and maintain regulatory standards.
• Present quotations to clients, recommending the most suitable product to meet their needs.
• Consistently achieve agreed KPI’s & Objectives set by the Department Head.
• Identify cross-selling and up-selling opportunities.
• Contribute to lead generation and respond to enquiries in a timely manner.
• Issue policy documentation, update records, and handle mid-term adjustments and claims.
• Proactively manage renewals and generate renewal documentation.

• To be professional when interacting with your peer group, senior management, customers, and all external parties, always displaying appropriate behaviours.

The Company

Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay, we have taken our name from the stunning coastline of Torbay’s English Riviera. From humble beginnings in a shared office space employing just 2 people in 2016, Riviera Insurance Group now employs a team of over 70 advisors across five different insurance brands.

Annually we service over 16,000 policyholders and write over 18 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service. We are extremely proud of our high Google ratings currently at 4.7 out of 5 stars. We are also a disability-aware company, committed to providing inclusive services and a welcoming environment for all.

At our very core, we are a business with integrity, where customer service is ingrained in our culture.

Benefits

• 22 Days holiday, in addition to Bank Holidays.
• Employee Assistance Programme.
• Working hours are Monday to Friday, 9.00am -5.30pm.
• Comprehensive induction and training plan.
• Regular employee staff socials and incentives.
• Annual Appraisals and salary reviews.
• Generous and achievable bonus structure.

The Person

As an Insurance Sales Advisor, we are looking for like-minded individuals with the following key skills and attributes:

• Excellent communication skills.
• Strong sales skills.
• Passion for Customer Service.
• Work well individually and as part of a team leading by example.
• Ability to work under pressure and effectively organise workloads.
• Whilst experience is advantageous it is not essential.

If you are keen on joining this exciting, forward-thinking company please click apply to explore this opportunity further.

Contact information

Bryony Tunbridge