Assistant Director of Student Services and Support- €35,000-€38,000 - Dublin

The Role

Do you have experience in student support and event management? Are you looking for a role where you can enhance the student experience and make a real impact?  If so, we have an exciting opportunity for you.

We are looking for an Assistant Director of Student Services and Support to oversee and improve student life at American College Dublin (ACD). You will play a key role in shaping student life, fostering an inclusive and engaging environment.

This role involves managing events, activities, and excursions, providing student support and ensuring student concerns are represented at senior management level.

This is a full-time, on-campus position (9:00 AM – 5:00 PM, Monday through Friday) with occasional weekend and after-hours work for events and excursions.

If you’re ready to take on this rewarding role, we’d love to hear from you. Apply today to join our team and help shape the future of student life at ACD!

Key Responsibilities:

• Event & Activity Management: Plan, execute, and oversee a variety of student events, activities, and excursions that align with student interests and institutional goals.
• Student Union & Extracurricular Engagement: Supervise the Student Union and provide guidance to student leaders, reviewing club proposals and supporting extracurricular activities. Represent students in senior management meetings, advocating for their needs and concerns. Support and develop student leaders, guiding student-run initiatives and leadership opportunities.
• Student Support & Wellness: Offer consultations on wellness, academic writing, time management, and personal development, acting as a resource for students. Promote an inclusive environment where all students feel valued and represented.
• Excursions & Special Activities: Organize and lead student excursions, including weekend trips, ensuring meaningful and well-managed experiences. Being the point of contact for study abroad groups.
• Discipline, Incident & Crisis Management: Oversee student non-academic discipline, manage incident reports, and address behavioural probation cases. Act as the point of contact for students in crisis situations, managing incidents and ensuring appropriate follow-up.
• Orientation Program Leadership: Oversee the planning, execution, and leadership of student orientation, including training and leading orientation leaders, scheduling events, and managing logistics. Manage and organize all documentation related to orientation planning.
• Accommodation Support: Provide guidance on housing and assist with accommodation-related queries.
• Administrative Support: Provide written and other materials and attend meetings as required for administrative purposes such as accreditation renewal, graduation etc.  Working with academic office on student attendance follow up and compiling student class evaluations.

The College

American College Dublin (ACD) is a small, private liberal arts college dedicated to providing personalised education to all students, regardless of their nationality or background. Founded in 1993, ACD is a dually accredited institution which combines Irish and American academic traditions, offering undergraduate and postgraduate programs. Located in the heart of Dublin, in the historic childhood home of Oscar Wilde, our student-centred approach combines academic rigour with personal growth in a supportive and inclusive environment. Our intimate learning environment fosters small classes and individualised attention, empowering students to reach their full potential. With a commitment to academic excellence and a vibrant international community, ACD provides a transformative education experience.

The Person

• Education:
• Bachelor's degree required; Postgraduate degree (MA, MPhil, or equivalent) preferred.
• Experience:
• 2–3 years of experience in student affairs, group management, or a related field.
• Prior experience working directly with students in a student services or extracurricular capacity is highly preferred.
• Experience in orientation/induction planning or leading/mentoring students is highly desirable.
• Skills & Abilities:
• Strong organizational, event management, and student support skills.
• Crisis management experience and the ability to handle sensitive situations with professionalism.
• Excellent communication skills (written and verbal), with fluency in English.
• Ability to manage and develop student leadership and student-run initiatives.
• Empathetic, proactive, and solution-oriented people person, with a strong commitment to student success.
• Proficiency in event planning and communication tools (e.g., Microsoft Office Suite).
• Ability to work independently and collaboratively with various departments.
• Social media experience and ability to create unique video and photo content.

Contact information

Rowland Crawte