Operations Coordinator- £45,000-£50,000– Canary Wharf/ Hybrid

The Role

Do you have the organisational skills to keep operations running seamlessly across multiple teams? Can you manage systems, processes and schedules with precision while supporting senior leaders? If so, we have an exciting opportunity for you.

As Operations Coordinator, you will be at the heart of the business, ensuring that administrative and operational processes run smoothly. You will support the Directors and Head of Service Delivery with scheduling, correspondence reporting and data management. This role also involves hands-on management of the CRM and Integrated Management System, helping the team stay organised, compliant and efficient across all areas of the business.

This is a varied role where no two days are the same, offering the chance to work across multiple sectors including construction, education and retail and to play a pivotal role in the smooth running of the business.

If you enjoy bringing order to complex operations and helping a team succeed, this is your opportunity to shine.

Key Responsibilities:

• Manage and operate the business CRM system (Monday.com) and Integrated Management System.
• Supervise and support Finance Manager and Business Service Advisor.
• Provide administrative support to Directors/Head of Service Delivery, including scheduling, correspondence, and records management.
• Prepare client reports, presentations, and data analysis.
• Coordinate office activities, manage supplies, and liaise with suppliers and service providers.
• Act as a point of contact for HR consultants, supporting recruitment, onboarding, and employee records.
• Maintain and update company databases and filing systems.
• Support internal and external communications, including client inquiries.
• Ensure compliance with health and safety, data protection, and regulatory requirements.
• Provide a communication point for workload or client issues from your team.
• Attend and facilitate business meetings, offering feedback and ideas for improved employee engagement.

The Company

The client is committed to providing bespoke health and safety services across multiple sectors, including construction, education, and retail. They take pride in a practical and tailored approach to safety, focusing on delivering clear, effective, and compliant safety solutions.

The Benefits

• Competitive salary of £45-50k
• Hybrid working – balance office, client site, and home-based work
• Opportunity to work closely with Directors and senior leaders
• Dynamic and supportive team environment
• Exposure to multiple sectors and projects

The Person

• Proven experience in operations or office coordination, ideally in a professional services or multi-site environment.
• Strong organisational and time management skills with the ability to prioritise competing tasks.
• Confident working with CRM and management systems (experience with Monday.com is a plus).
• Excellent written and verbal communication skills, able to liaise with senior leaders and colleagues effectively.
• Proactive, solution-focused, and able to work independently while supporting a busy team.

Contact information

Sarah Ibrahim