Job Title: Senior Manager, Property Services
Position Type: Non-Bargaining Unit, Full-Time, Permanent
Number of Positions: 1
Rate: $80,164.50 to $100,191.00 annual salary
Vacation: 4 weeks to start
Benefits: Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day
RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation
Hours: 37.5 hours per week
Supervisor: Associate Director, Property Services
Posting Date: January 13th, 2026
Application Deadline: Until Filled
Location: Various sites - Toronto/GTA
Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We arecommitted to ending homelessness, one person at a time.
The Senior Manager, Property Services is responsible for the overall day-to-day operational management of all Fred Victor Centre–owned and leased properties. This role focuses on ensuring that all building systems are fully operational, properly maintained, and compliant with regulatory requirements. The Senior Manager oversees all aspects of property services, including responding to emergencies, coordinating maintenance activities, and ensuring safe and efficient facility operations across all sites.
This position provides leadership and direction to the Property Services team, including managers, facilities staff, contractors, and vendors. The Senior Manager is accountable for project deliverables, compiling data to support metrics and KPIs, RFP participation, and assist with strategic departmental planning. The role also involves collaborating towards funding proposals, prioritizing and delegating work orders, procuring materials and supplies, and responding to building-related emergencies.
Does this sound like work you want to be a part of?
We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.
What You Will Do:
Operational & Facilities Management
- Ensure all life safety systems, HVAC, elevators, and other building systems are fully operational and properly maintained.
- Ensure permits and licenses for all building systems are obtained, current, and compliant.
- Conduct bi-weekly meetings with Property Services Managers to review facility updates.
- Assist Facility Managers with the development of annual facility budgets.
- Serve as a 24/7 rotational on-call contact for all sites.
- Monitor and ensure completion of departmental deliverables within established timelines.
- Oversee contractor and vendor performance to ensure work adheres to agreements and quality standards.
- Act as a contact with Toronto Fire Services, City of Toronto departments, Ontario Ministry of Labor, and other officials.
- Approve requisitions for vendor payments and facility-related expenses.
- Approve payroll hours for Property Services staff and managers.
- Source and obtain quotes for maintenance projects; identify and onboard new vendors.
- Make swift, effective decisions during emergencies (e.g., fires, floods, power outages, loss of heat or water).
- Perform other duties as assigned by the Director of Property Services.
Financial Management
- Collaborate with the Director and Associate Director of Property Services to prepare and monitor and track operating and maintenance budgets.
- Assist in developing capital replacement budgets.
- Support budget reviews, forecasting, and financial planning.
Supervision & Leadership
- Support recruitment, onboarding, and training of Facilities staff in alignment with Fred Victor policies.
- Provide coaching, mentoring, and performance management for Property Services Managers.
- Conduct regular staff meetings to support communication and operational planning.
- Plan, assign, and monitor staff work schedules.
What You Bring to the Team:
- Degree, diploma, or certificate in Facility/Property Management
- Minimum five (5) years of experience as a senior property manager, preferably in a non-profit environment
- Strong knowledge of facilities management principles and practices
- Procurement and vendor management experience
- Knowledge of building maintenance systems, BAS, construction, and life safety systems
- Knowledge of Ontario Fire Code, Ontario Building Code, COT Shelter standards, Rent Safe requirements, and Rooming House requirements
- Ability to work independently, take initiative, and respond effectively to emergencies
- Strong organizational, prioritization, and multi-tasking skills in fast-paced environments
- Ability to develop, forecast, and manage budgets
- Strong interpersonal, written, and verbal communication skills
- Proficiency in Microsoft Office, Teams, ADP, Yooz, and related software; Yardi/Arcori or similar work order systems
- Valid Class G Driver’s Licence and access to a vehicle for daily work
What Sets You Apart:
- Project management experience and/or certifications
- Demonstrated experience in mentoring, coaching, and leading through change
- Financial or business-related certifications
- Deep understanding of homelessness, poverty, diversity, and systemic barriers affecting the communities served by Fred Victor
Work Environment:
- The Senior Manager will have a primary work location but is required to regularly visit all Fred Victor sites.
- Exposure to unpleasant odors, unhygienic conditions, and distressed tenants/service users may occur; adherence to safety protocols is mandatory.
- There will be exposure to Fred Victor tenants and service users in crisis.
- Standard office hours apply; however, flexibility is required for early mornings, evenings, weekends, or emergencies.
- Participation in the Facility Management on-call rotation is required.
Compensation and Benefits:
- For the Senior Manager, Property Services, Fred Victor offers a salary range of $80,164.50 to $100,191.00.
- 4 weeks of vacation to start + 1 float day
- Generous paid sick leave allowance
- A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.
- 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP
- Access to employee and family assistance plan
Accessibility & Accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived experience.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodation whenever requested. Information received relating to accommodation requests will be treated with confidentiality.
