Operations Associate- Starting Salary CA$52,000-CA$62,400 DOE+ Benefits- Abbotsford, BC, V2T

The Role

Do you enjoy keeping things organised, spotting details others might miss and keeping fast-paced operations moving? Are you looking for a role where you can support a growing team, learn new skills and help bring more fun to people across Canada?

As our Operations Associate, you’ll play a key role in keeping our product flow running smoothly. You’ll support inbound shipments, update stock information and work closely with teams across the business to make sure everything arrives when it should and is ready to sell.

This role is perfect for someone who enjoys variety, takes pride in accuracy and likes being the steady hand behind the scenes.

If you enjoy being part of a collaborative team and want a role with variety, a growing company and the chance to learn, we’d love to hear from you.

Key Responsibilities:

Logistics

• Keep our Shipment Tracker updated with incoming shipment details and ETAs.
• Work with vendors, carriers, and freight forwarders to arrange pick-ups and deliveries.
• Prepare import documentation using the CARM portal or with our broker.

Stock Code Management

• Support buyers with stock code creation and data entry.
• Reconcile vendor pricing with internal systems.
• Update pricing and prepare sales pricing.

Receiving

• Work with the warehouse team to receive counted product into our system.
• Liaise with vendors and carriers on discrepancies or damaged shipments.
• Create claims and prepare damaged stock for alternative sale routes.

Cross-Functional Collaboration

• Work with Finance to confirm or dispute procurement invoice discrepancies.
• Share key updates with relevant teams, including adjusted timelines, priority stock codes, and upcoming invoices.

The Company

We’re a fast-growing business, recognised by the Globe and Mail and Canadian Business for four years running. At Hi-Performance Distributors, we’re real people helping Canadians enjoy more fun—whether through RC vehicles, Airsoft, Diecast, wooden mechanical models, or other hobby products.

Join us, and you’ll be part of a friendly, supportive team that enjoys what we do and aims to keep improving together.

The Benefits

• Competitive salary.
• Medical and dental benefits.
• Health & Lifestyle spending account.
• Ongoing development and training.
• Opportunities to expand your knowledge of RC and hobby products.

The Person

• Brings our values of Care, Honour, and Initiative to work each day.
• Strong written and verbal communication.
• Confident with Microsoft Office (Excel, Word, Outlook).
• Excellent organisational skills and able to handle multiple tasks.
• Comfortable working with minimal supervision.
• Experience in importing, logistics, or supply chain is helpful.

Contact information

Elise Ens