Logistics Administrator– £30,000-£32,000– Hybrid (Central London & Guildford)

The Role

Do you enjoy being the person who keeps everything running smoothly and makes customers’ lives easier? Are you confident managing multiple orders and deadlines while ensuring nothing slips through the cracks? If you’re looking for a role where your organisation skills are truly valued and visible, this opportunity offers real ownership, variety and the chance to play a key part in delivering an excellent customer experience.

As our Logistics Administrator, you’ll take control of the journey from order to delivery, making sure every step is handled efficiently and professionally. Your work will directly shape how customers experience the business. By keeping communication clear and timelines on track, you’ll help build trust and ensure every delivery reflects the premium quality of the product.

This is a hybrid role, with time split between the Central London office and the Guildford warehouse, giving you full visibility of both the customer-facing and operational sides of the business.

Key Responsibilities:

• Process and check sales orders, ensuring all information is accurate
• Keep customers updated post-sale, answering queries and providing clear timelines
• Track deliveries and flag any delays early
• Prepare and issue invoices following successful delivery
• Act as a link between sales and operations to keep workflows efficient
• Maintain accurate records across internal systems
• Support the Head of Operations and wider team with day-to-day admin and projects

The Company

Sunlighten® is the global leader of personalised infrared light therapy. We're committed to energising and empowering customers through our patented infrared technology that can help improve your quality of life. And we're building a global community of businesses, consumers, and trusted experts to support you every step of the way.

The Benefits

• Salary of £30,000–£32,000
• Hybrid working across Central London (office) and Guildford (warehouse)
• A role where you can take ownership and see the direct impact of your work
• Opportunity to grow within a fast-expanding international brand
• Supportive team that values clear communication and collaboration

The Person

• Experienced in administration, customer service, or a client-facing role
• Highly organised with strong attention to detail
• Confident communicating with both customers and colleagues
• Comfortable managing multiple tasks and deadlines
• Proactive and able to spot and resolve issues early
• A team player who enjoys working across departments

Contact information

Ryan Peaper