International Occupational Health Client Administrator – Competitive Terms + Benefits – Remote, Brazil

The Role

We are currently seeking a highly motivated and organised individual to join our team as an International Occupational Health Client Administrator. In this role, you will be arranging medicals for senior employees of our clients and must have the highest customer services ethos. This is a fully remote position, and we welcome applications from candidates based in Brazil and internationally who will work the hours stated below. This position requires fluent English, both written and spoken. You will have 2+ years administration experience. Training, which is likely to last 3 months, will be conducted based on UK working days and times but the successful applicant will transfer to working BRT hours once fully trained.

This is self-employed position.

Key Responsibilities:

The key responsibilities of an International Occupational Health Client Administrator include, but are not limited to:

• Administration of our medical appointment and recall systems.
• Making appointments for clients via our clinical networks and ensuring that all instructions to clients and providers are issued timeously. 
• Dealing with clients, including non-native English speakers by telephone and email. 
• Recording and management of sensitive medical data. 
• Assisting with client management reporting.
• Sourcing international medical providers who can perform the medicals we require and maintaining databases of provider qualifications and competencies. 

The Company

Bcerta Ltd is an International Occupational Health service provider in 90+ countries for some of the world’s largest companies. We assist our clients in determining their employees' Fitness for Duty by establishing medical standards and managing the complexities of dealing with health in multiple jurisdictions.

The Benefits

• Competitive terms.
• Company contribution to cover state or private health insurance.
• 30 days holiday per annum (pro-rata for part time) including local statutory holidays in your country.

The Person

The key skills and qualities of an International Occupational Health Client Administrator are:

• Ability to strictly follow training programme and learn new processes quickly.
• Accuracy, confidentiality and professionalism.   
• Able to work under time/client pressures. 
• Able to demonstrate that you have a high specification and stable internet connection form your home.
• Good knowledge of Microsoft packages including Outlook, Word and Excel.
• Strict adherence to IT security procedures. 
• Good customer service ethos, interpersonal skills and organisational skills. 
• Team worker who shows initiative and takes responsibility whilst adhering to process and procedures.
• Self-motivated, multi-tasker who can manage shared and personal workload upon completion of training.
• Previous experience of working in an occupational health or medical environment.
• Ability to speak multiple languages would be an advantage.

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.

Contact information

Jim Brannan