Supported Housing Officer - £11,573.12 a year (rising to £12,036.04 after probation) – Lewisham

Looking for a part-time role where you can make a real difference in your local community? Want to use your skills to support others in a way that truly matters?

Join Quo Vadis Trust (QVT) and help adults with mental health needs feel safe, supported and ready to move forward. In this part-time role, mainly based across two regular days a week, you’ll help people settle into housing, build their independence, and take positive steps towards recovery.

The Role

As a Supported Housing Officer, you’ll be a steady presence for people facing real challenges—offering support, encouragement, and practical help. You’ll be someone clients can rely on as they rebuild their confidence and day-to-day skills.

You’ll help clients settle in, understand their rights and responsibilities, and feel at home. You'll assist with setting goals, managing benefits and accessing the support they need. It’s about building trust, being hands-on, and making sure the accommodation is safe, clean and welcoming.

Key Responsibilities

• Support a caseload of clients through regular check-ins
• Carry out new resident inductions, including risk assessments
• Help clients set and work towards personal goals
• Provide basic guidance on housing and benefits
• Keep clear records on our client system (Inform)
• Carry out property checks and report issues promptly
• Light cleaning duties as needed (e.g. after move-ins or voids)
• Respond professionally to incidents or emergencies
• Work independently, with the support of a wider team

About Our Company

Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported.

QVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2.

The Benefits

• Part-time hours, mainly across two set days
• Paid enhanced DBS check
• Ongoing training and development
• Friendly, values-led team
• A local role where you’ll see the impact of your work every shift

The Person

We’re looking for someone who:

• Communicates clearly and listens well
• Can work on their own and stay organised
• Is caring, practical and easy to talk to
• Is confident supporting people with varied needs
• Can manage basic computer tasks and record-keeping
• Is happy to assist with cleaning and upkeep
• Is calm and respectful, even in challenging situations

What’s Next

If you're ready to use your time to support others and help people take real steps forward—apply today and join a team where your work truly counts.

Contact information

Dionne Dunkley