Business Support Coordinator – £15 per hour – Knebworth, Herts

Ready to make a real impact in a growing business? Looking for a flexible role where your organisation skills and ideas can shape how things run?

At Still Waters, a specialist pond and garden landscapes business with over 20 years of success, we’re entering an exciting growth phase. We’re now looking for a Business Support Coordinator to become a key part of our future. If you enjoy building structure, improving how things work, and being trusted to get on with the job, this is your chance to shine.

The role

As our Business Support Coordinator, you’ll be the go-to person for keeping things on track. You’ll streamline our operations, build smarter systems, and help us grow in a sustainable, well-organised way. You’ll be trusted with responsibility and your contribution will be visible from day one.

This is your chance to:

• Shape the way a small but ambitious business runs
• Build your skills across operations, communication, and tech
• Enjoy flexible working while taking ownership of your role

Key Responsibilities

Make operations smoother

• Plan schedules and organise workflow to keep everything moving
• Track tasks and priorities so nothing gets missed
• Support client communication to ensure a professional service
• Help coordinate the growing team as we expand

Strengthen admin and systems

• Keep our digital tools, records, and documents up to date
• Manage internal systems to keep things efficient
• Prepare clear summaries and reports for informed decisions

Improve how things work

• Introduce simple, practical processes to save time
• Recommend tools or tweaks to cut out inefficiency
• Build systems that make your role easier and raise your profile

Support leadership

• Take day-to-day tasks off the owner’s plate
• Provide calm, clear support during busy periods
• Free up time for creative and high-value work

About our company

Still Waters is known for beautiful outdoor spaces and strong client relationships. We're now developing the systems, structure, and team to grow sustainably. This role puts you at the heart of that transformation.

The Benefits

• Flexible working (average 20–30 hours per week, with more in the early stages)
• Annual profit-share bonus based on business performance
• Direct link between your impact and your rewards
• A clear path to grow into senior support or operations roles

The person

We’re looking for someone who:

• Is naturally organised, proactive, and dependable
• Has 2–3 years in admin, coordination, or small business roles
• Enjoys making improvements and getting things done
• Communicates clearly and uses digital tools with ease
• Likes supporting others and seeing the impact of their work

You’ll thrive here if you’re the type who brings calm to a busy day, enjoys helping things run better, and takes quiet pride in being the reliable one.

What’s next

If you're ready to build something meaningful and grow with us, we want to hear from you.

Contact information

Ian Menzies