Administration Officer

Closing date: 11th May 2025

Interview date: TBC

To apply, please click the 'apply' button above or send your CV and covering letter to hrrecruitment@winchester.gov.uk.

Winchester City Council is looking for an Administration Officer to join the Contract Monitoring Team.

As an administration officer in the Contract Monitoring Team, your role will be to support the Contract Managers and Contract Monitoring Officers in ensuring our contractors provide an excellent service to our residents.

The role will involve being the first point of contact for work relating to the council’s waste, grounds and street cleansing services. You will assess calls, emails and cases to ensure they are allocated to the correct member of the team. Data gathering and input on the council’s customer service, finance and monitoring systems will also be required.

An ability to work independently as well as part of a team is essential, as is good organisational skills and an ability to manage your own workload and time. This role will see you come into contact with members of the public, contractors, councillors, as well as other sections of the council, so excellent communication skills are a must.

For further details, please see the job description and person specification.

If you’re looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including:

• Hybrid-working – predominantly office based but home working may be agreed in certain circumstances at the discretion of the Contract Manager.
• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days - dependent on length of service
• 13 days additional flexi leave per year (subject to operational requirements)
• Option to buy up to 5 days additional annual leave
• Free parking (during work hours) at any Winchester Park and Ride
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Season Ticket loans
• Excellent working environment
• Support for continuous professional development

For an informal discussion, please contact Ian Burt, Contract Manager – Contract Monitoring Team, via email at iburt@winchester.gov.uk