Positive Behaviour Support Worker – £28,932.80 per annum (rising to £30,090 after successful completion of probation) – Croydon / South-East London

Are you someone who genuinely wants to make a difference in people’s lives? Do you have experience supporting individuals with mental health challenges and want a role where your work has real impact every single day?

We’re looking for a Positive Behaviour Support Worker to join the team at Quo Vadis Trust, supporting adults on their journey towards independence and recovery.

Please note: This role does not offer visa sponsorship, so applicants must already have the right to work in the UK.

About the Organisation

Quo Vadis Trust is a specialist housing charity supporting people across South-East London who are living with mental health challenges and behaviours that may be difficult to manage.

The focus is simple but powerful: help people rebuild their lives, regain independence, and feel part of a community again. Every individual is supported in a way that reflects their personal history, needs, and goals.

Working Pattern

• Full-time – 35 hours per week
• Day shifts with occasional night shifts
• Weekend and rota-based working required

What You’ll Be Doing

• Build strong, trusting relationships with clients
• Support individuals with mental health needs including anxiety, depression, and bipolar disorder
• Help clients develop personalised support plans and set achievable goals
• Encourage engagement with recovery and independent living
• Assist with housing, welfare, and benefits advice
• Support clients with daily living tasks and maintaining their accommodation
• Carry out property checks, health and safety assessments, and room inspections
• Manage and de-escalate challenging situations professionally
• Keep accurate records and update client information systems
• Work with external agencies and healthcare professionals
• Support clients moving in and out of accommodation

What We’re Looking For

• Experience working in mental health, housing, or a support environment
• Understanding of mental health conditions, substance misuse, and homelessness
• Strong communication skills and the ability to build rapport
• A calm, patient, and empathetic approach
• Ability to work both independently and as part of a team
• Good organisational skills and attention to detail
• Confidence managing challenging behaviours in a professional way

Desirable:

• Knowledge of welfare benefits and housing legislation
• Experience in social housing or tenancy support
• Full driving licence and access to a vehicle

What You’ll Get in Return

• Salary starting at £28,932, rising to £30,090 after probation
• Full training and ongoing development opportunities
• Funded Enhanced DBS check
• A role where your work has a direct and meaningful impact
• Supportive team environment with opportunities to grow

What’s Next?

If you’re ready to take on a role where no two days are the same and your work truly matters, apply now.

Early applications are encouraged, and the role may close once suitable candidates are identified.

Contact information

Sandra Campbell