Desktop Support / IT Infrastructure Engineer – Competitive Salary – Hong Kong

Want to be the go-to expert who keeps a fast-moving tech environment running smoothly? Ready to step into a role where your skills are valued and your impact is visible every day?

We’re looking for a Desktop Support / IT Infrastructure Engineer who wants more than just fixing tickets — someone who’s ready to take ownership, grow their technical toolkit, and be recognised for keeping teams connected and productive.

The role

This role puts you at the heart of IT operations. You’ll support users directly, solve real-time issues, and work with global teams on infrastructure projects. You won’t just follow scripts — you’ll apply your judgement, suggest improvements, and build trust with colleagues at every level.

Here’s what you’ll get to do — and why it matters:

• Support VIPs and executives – your quick thinking keeps high-priority users up and running, making a visible impact
• Deploy and manage modern tech – gain hands-on experience with tools like Intune, Autopilot and SCCM, building skills that boost your career
• Own IT issues end-to-end – show your initiative and grow your problem-solving ability in a fast-paced setting
• Work across platforms – expand your knowledge of Windows, macOS, Linux, and mobile environments
• Be part of global rollouts – collaborate with international teams and see how your local work fits into a bigger picture

About our company

We’re a people-first tech team that believes good support makes great things possible. You’ll join a collaborative environment where initiative is noticed and teamwork is key.

The Benefits

• Monday to Friday, in-office role with standard hours
• Exposure to enterprise-level tools and infrastructure
• A team that values reliability, clear communication and continuous improvement

The person

You’ll bring:

• 3+ years in IT support or infrastructure roles
• Strong knowledge of Windows/macOS, Intune, SCCM, AD
• Confidence supporting AV tools and executive users
• Fluency in English, Cantonese and Mandarin
• A relevant degree and local work eligibility

What’s next

If you’re ready for a role where your work is valued, your skills grow fast, and your ideas are welcome — apply now and let’s start the conversation.

Contact information

Swetha Jaiswal