About the role 

In our fast-paced marketing agency, we juggle client’s needs, ambitious projects, and a talented team of specialists, and we need someone who can help keep it all running smoothly. We’re looking for a highly organised, proactive person that makes sure projects run smoothly, clients are fully supported, and briefs are delivered on time and on budget.  

If you have experience managing multiple client accounts, supporting senior team members, and keeping projects on track, this role could be a great fit. You’ll work closely with our Marketing Director and campaign team to understand campaign requirements and manage workflow, timelines, processes, resources, and quality control across circa 10 clients, acting as the central point of connection for the team and project progress. 

Key duties to include: 

Project & Client Delivery 

• Build strong relationships with clients to understand their objectives, requirements, and success measures. 
• Manage project scope and delivery across multiple client accounts, including plans, timelines, budgets, and calendars. 
• Lead project kick-offs, regular check-ins, and updates to keep all parties aligned. 
• Coordinate tasks and responsibilities across internal teams, ensuring clear communication and smooth workflow. 
• Monitor progress, resolve issues, escalate risks where needed, and support the Senior Account Manager with transparent client updates. 

Team Coordination & Operations 

• Work closely with the Marketing Director to run project meetings and maintain visibility of “what’s happening when” across accounts. 
• Plan and prioritise resources to balance workloads across the client portfolio. 
• Identify and address workflow issues, and support continuous improvement through retrospectives and process updates. 
• Contribute to agency-wide operational enhancements and assist with estimating timelines and resource requirements for efficient delivery. 

About you: 

• Experience in project management within a marketing, creative, or digital agency. 
• Confident using project management tools (e.g., Teamwork, monday.com, Trello). 
• Excellent communication skills with a clear, client-friendly approach. 
• Highly organised with strong coordination abilities; able to manage multiple accounts and competing priorities. 
• Commercially aware, balancing client needs with agency goals and operational realities. 
• Calm, creative problem-solver who works well under pressure and adapts to shifting scopes or deadlines. 
• Collaborative, team-focused, and committed to high-quality delivery with strong attention to detail. 

About the Company 

Since our beginnings in 1974, we’ve grown from a regional commercial fit-out contractor into a multi-brand organisation with a broad range of specialist capabilities. Founded by Gary Hough, the business quickly expanded, and over time we’ve built a family of brands that each contribute to a different part of shaping modern workplaces. 

As part of that evolution, COBA is our digital and creative brand. We mix smart data with bold ideas to create work that doesn’t just look good, it performs. From standout websites and paid media to attention-grabbing content and brand, we help ambitious clients cut through the noise and get real results. With momentum building and big plans ahead, we’re growing a team that’s just as fearless, curious and switched-on as the work we put out. 

Certified as a Great Place to Work™ 

Need proof of our great company culture? We’ve got a certificate for it! 

We’ve been certified as a Great Place to Work™ based on our company culture, perks, support and values. Our staff will always be our priority and this certification allows us access to insights, analytics and workshops to continue to develop our people strategy. 

Company Perks 

We offer an excellent employee benefits programme because we believe that a great process starts with great people. We recognise and reward our brilliant team with perks that include (but are by no means limited to): 

🎭 25 days of annual leave 

🤝 Structured and supported professional development programmes 

🍻 Christmas and summer socials (with lots of fun in between!) 

👶 Enhanced maternity/paternity packages 

💸 Paid sick leave 

🚲 Bike2Work scheme 

🧠 Access to Employee Assistance Programme 

👁️ Annual Free eye tests and contributions towards new glasses 

✨ One paid volunteering day per year 

Interested or know someone who might be? Please provide your information below or reach out to recruitment@workplaceco.co.uk if you have any questions. 

Contact information

Ciara Smith