Customer Service Representative (Remote)
Location: Ontario, Canada
Company: Aspire Lifestyles Americas, Inc.
Start Date: September 22, 2025.
Location Requirement : MUST be located in Ontario, Canada
Job description:
Aspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges! If you thrive in a fast-paced call center environment and love helping others, this is your chance to build a rewarding career from the comfort of your home.
Why join us?
- Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).
- Competitive pay: $20.00/hour + monthly performance bonuses.
- $2.00/hr shift premiums for all hours worked after 7pm ET.
- Comprehensive benefits plan after only 30 days of employment.
- Opportunity to participate in our RRSP program with company match after 1 year.
- Paid training and time off.
- Career growth opportunities in a supportive, inclusive environment.
- No sales required.
Schedule Requirements:
- Must be available for full-time work.
- Afternoon, evening, and weekend availability required.
Here’s what you bring to the team:
- The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
- The ability to think outside of the box and go above and beyond to provide customer satisfaction.
- Strong internet skills - Proficiency in navigating multiple systems simultaneously.
- Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
Work-from-Home Requirements:
- Private, distraction-free home office with a lockable door.
- MUST have a Smart Phone that can operate the most up to date operating system.
- High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.
- No satellite internet connections.
Qualifications:
- High school diploma or equivalent is required.
- 2 years of customer service experience required.
- 1 year of Call Center experience required.
- Prior experience in the Hospitality or Travel industries preferred.
- Must be able to pass a pre-employment background screening.
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
