Concierge | Night Shift – £13.15 per hour – Croydon / South-East London
Do you thrive in overnight roles and want to make a difference in people’s lives? Are you reliable, calm under pressure, and great at creating a welcoming environment?
The role
We’re looking for a dedicated Concierge to join our night team at Quo Vadis Trust (QVT), a specialist housing charity in South-East London. This role is central to ensuring the safety and comfort of residents living with mental health needs in our 24-hour supported housing scheme. You’ll be a key contact overnight, helping to maintain a secure and pleasant environment.
- Shifts: Primarily night shifts, with occasional daytime cover
- Contract: 30 or 40 hours per week
- Pay: £13.15 per hour (£20,514 for 30hrs / £27,352 for 40hrs).
Key Responsibilities:
- Provide a welcoming presence for residents and visitors
- Respond quickly and appropriately in emergencies
- Maintain high standards of cleanliness and safety across the property
- Keep accurate records on our client database
- Carry out regular property and health & safety checks
- Support residents with moving in or out
- Assist with light cleaning and minor repairs
- Collaborate with staff and external partners
- Report and follow up on maintenance issues
- Adhere to safeguarding and health & safety policies.
About Us
QVT were awarded ‘Great Place to Work’ accreditation in 2022, 2023 and 2024, and won the ‘Best Employer’ category at the Great British Care Awards in 2021. We are registered as a Mindful Employer, are ‘Disability Confident’ and have also been awarded the prestigious ‘Trusted Charity’ status at level 2 in 2021. We are passionate not only about providing the best service to our clients, but being an employer of choice – nurturing, developing and rewarding our fantastic team who are central to our success.
The Benefits
- Competitive hourly rate
- Enhanced DBS check funded by us
- Opportunities for training and development
- A supportive and inclusive team environment
- Make a meaningful impact every day.
The person
We’re looking for someone who is:
- Empathetic, patient, and resilient
- Confident in dealing with a variety of situations, including emergencies
- Computer literate, with experience using databases
- Clear and effective in communication
- Able to work independently and as part of a team
- Flexible and willing to work unsociable hours
- Aware of issues related to mental health, housing, and tenancy sustainment.
Apply now to help create safe and welcoming homes for those who need them most.
