Job Title: REMOS Control Centre Operator

Position Reports To: REMOS Control Centre Supervisor

Business Division: REMOS

Job Summary (Purpose, Aims and Objectives)

Introduction to REMOS

SRL Traffic Systems have created REMOS which will transform signalised traffic management by eliminating the requirement for on-site operatives to manually control signals. Instead, control in a centralised secure control room. This approach reduces labour and transportation cost and ESG credentials while enhancing safety by minimizing on-site personnel exposure to traffic hazards and potential abuse from road users. Additionally, REMOS enhances operational efficiency by enabling a single operator to oversee multiple sites simultaneously, optimising traffic flows using live video feeds from on-site equipment.

Purpose of the Job

A REMOS Control Centre Operator will play an integral role in successfully delivering REMOS as a system to end clients and driving it forward to be accepted as the safest most efficient method of temporary traffic control at Roadworks across the UK. We are looking for Traffic Control Room Operators to work in our busy control room to monitor and maintain balanced traffic flows across multiple sites at any given time, while remaining naturally composed and alert. You’ll form part of an innovative team, who diligently monitor the flow of the traffic and respond timely in the event of increased congestion. As a Traffic Control Room Operator, you’ll contribute positively to the future of Traffic Management control on networks across all regions.

We are considering Full time hours between 8am and 5pm Monday to Sunday and Part time hours which will be 4 hour shifts a day in either AM or PM.

Key Responsibilities and Accountabilities:

• Work with SRL Control Hub system to monitor and manage traffic of varying junction sizes and locations.
• Work collaboratively with Engineers, contractors, local authorities, Emergency Services and ultimately the REMOS team. All this to ensure correct timings and interventions are carried out to maximise junction efficiency.
• Traffic Management plans will become second nature to you, you will assess these through training and experience to ensure our roads operate more efficiently and safely when traffic volumes increase.
• You will be encouraged to find new ways to improve our processes, traffic management, and make recommendations.
• Collate information of traffic conditions and feedback to clients where required.
• Understand the importance of local authority traffic management policies, practices and procedures, including operational systems.

Person Specification (Skills, Experience, Knowledge)

Essential:

• Evidence of previous work experience.
• Relevant industry experience preferred.
• Shift working or overtime as required by the business to a high level of flexibility.

Desirable:

• Highways Industry experience would be an asset.
• Experience in a traffic monitoring control room or operational environment would be advantageous.
• Traffic Management experience would be a relevant skill for this position.
• Computer literate and analytical skills, combined with desire to work with new technology and systems and not be daunted by continual challenges.
• Driven, resilient and efficient, demonstrating confidence and professionalism no matter how challenging the situation.
• Organised, competent and decisive in prioritising workload while monitoring multiple sites.
• Report writing will be required to document communications with internal and external stakeholders and you know which important details to include so continual improvement can be delivered.

Qualifications

• Evidence of academic qualification.
• IT skills.
• Good level of literacy and numeracy.

Key Responsibilities and Accountabilities

Compliance:

• Complies with all the Company’s quality procedures and standards. Internally and externally focused.

Health & Safety and Environment (QHSE):

• Complies with the current relevant QHSE legislation. Efficiently manages HSE aspects within the business, ensuring compliance and welfare of team members.

Customer Awareness:

• Effectively manages relationships in the supply chain, responsive to the needs of the customer and aims to deliver customer satisfaction.

Roles and Responsibilities:

• Demonstrates and performs a detailed understanding of their specific role.

Specialist Knowledge and Skills:

• See above person specification for qualifications / skills and abilities.

Planning, Organising & Executing:

• Plans, organises and schedules activities and resources, monitoring the execution against timescales and plans.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Contact information

Jyoti Parekh