General Manager- Insurance Adjusting – Competitive Salary + Benefits– Westborough, MA

The Role

Are you an experienced leader in the insurance adjusting industry? Do you have a strong track record of managing operations and driving business growth? If so, we have an exciting opportunity for you.

We are looking for a proactive and experienced General Manager to lead our team and oversee the daily operations of our company. You will play a key role in shaping our strategic direction, ensuring efficiency and maintaining high standards of service.

If you have the leadership skills and industry expertise to excel in this role, we’d love to hear from you. Apply now and take the next step in your career with ICS!

Key Responsibilities:

• Oversee daily operations of the company to ensure efficiency and effectiveness.
• Develop and implement strategic plans to achieve business objectives and growth.
• Manage and mentor a team of adjusters and support staff, fostering a positive work environment.
• Ensure compliance with industry regulations and company policies.
• Build and maintain relationships with clients and insurance carriers.
• Monitor and analyze performance metrics, making data-driven decisions to improve operations.
• Prepare and manage budgets, ensuring financial targets are met.

The Company

Independent Claims Service Inc. (ICS) is a leading provider of independent insurance adjusting services in New England. From our corporate headquarters in Westborough, Massachusetts, we offer property and casualty insurers a comprehensive suite of claims management solutions, including insurance adjustments, investigations, and appraisals. Our in-house staff of licensed professionals is committed to integrity, professionalism, and excellence in every aspect of our work.

The Person

• Bachelor’s degree in business administration, Insurance, or a related field.
• Minimum of 10 years of experience in the insurance adjusting industry, with at least 5 years in a managerial role.
• Strong understanding of insurance claims processes and regulations.
• Excellent leadership and communication skills.
• Proven ability to manage multiple projects and meet deadlines.

What We Offer

• Competitive salary and benefits package. (DOE&Q)
• Opportunities for professional development and growth.
• A collaborative and supportive work environment.

*Independent Claims Service, Inc. is an Equal Opportunity & Affirmative Action Employer *

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Contact information

Paul McDonagh