Concierge – Starting at £20,514 or £27,352 per annum (depending on hours) – Croydon

The Role

Do you possess excellent communication and interpersonal skills to effectively handle inquiries? If so, this could be the perfect opportunity for you!

We are an award-winning specialist housing charity based in South London, looking to appoint committed and reliable concierges to join our team, for early/late shifts with occasional nights, and for night shifts only. In this role, you'll play a vital role in creating a welcoming and supportive environment for our residents.

We welcome applications from all backgrounds. If you're interested in this rewarding role, please apply now!

Key Responsibilities:

• Providing a friendly and professional presence to residents and visitors.
• Maintaining a clean, safe, and well-maintained building.
• Responding to emergencies following our established procedures.
• Supporting residents with tenancy issues.
• Building positive relationships with residents and being responsive to their needs.
• Using our client management system to maintain accurate records.

The Organisation

Quo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the ‘Housing with Care Awards’. Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration.

We offer:

• Night shift salary - 30-hour week contract £20,514 per annum and 40-hour week contract £27,352 per annum.
• Day shift salary - £23,933 per annum.

The Person

• You have a kind and compassionate nature.
• Excellent communication and interpersonal skills are essential.
• The ability to work independently and collaboratively is a must.
• Computer literate, familiarity with Microsoft packages, and experience using a client management database.
• You have a strong work ethic and a commitment to providing high-quality service.
• Experience in social housing or a similar supportive setting (desirable).

Contact information

Sandra Campbell