Service Manager – Floating Support
📍 Prescot, Merseyside | 💰 £32,632 per annum | 🕒 35 hours per week

The Role

Do you have experience leading care teams and a commitment to delivering personalised, person-centred support? Ready to take on a leadership role where no two days are the same – and your decisions truly make an impact?

We’re looking for a full-time Service Manager to oversee our St Helens Floating Support Service. This vital service supports individuals living independently in the community, helping them maintain their wellbeing and independence.

You’ll lead a dedicated team, ensure a high standard of care is delivered, and take responsibility for operational performance, team development and safeguarding. This is a rewarding opportunity to guide others, shape services, and build meaningful relationships with both staff and those we support.

Ready to step into a role where you’ll lead with purpose and support people to thrive in their own homes? Apply today and join us in making a difference.

Key Responsibilities:

• Lead, support and motivate the care team across the service
• Ensure compliance with CQC standards and internal policies
• Maintain a safe and supportive environment for service users and staff
• Manage rotas, budgets, and performance targets effectively
• Promote independence, dignity and wellbeing in all support delivered
• Build strong partnerships with local services and stakeholders
• Ensure accurate documentation and timely reporting

The Company

At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.

When you join us, you’ll receive on-the-job training and have opportunities to pursue professional qualifications to help you grow in your role.

Benefits:

• Wagestream – Access up to 30% of your wages as you earn,
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

The Person

• Experience managing teams in a care or support setting
• Level 3 Diploma in Health & Social Care or willingness to work towards it
• Confident, supportive and organised
• Full driving licence and access to transport (essential)
• A values-led approach and commitment to person-centred care

Contact information

Ria Lyon