Field Service Technician – Copiers / Printers – Fort Smith, Arkansas 

Up to $50k depending on relative experience, Plus Benefits

The Role

Do you have a knack for troubleshooting and repairing office technology? Are you confident dealing with customers and solving technical problems? If so, we have an exciting opportunity for you!

We are looking for a skilled Field Service Technician – Copiers / Printers to join our growing team.

Working across customer sites, you will provide hands-on support and ensure equipment is working efficiently. You will be responsible for servicing and repairing a range of digital office equipment, including copiers, printers, scanners and more.

This role involves independent fieldwork, customer interaction and technical problem-solving.

If you’re ready to take on a role where every day is different and your technical skills are put to good use, we’d love to hear from you.

Key Responsibilities:

• Troubleshoots, services and repairs a variety of digital office technology equipment. including copiers, facsimile, printers, scanners, (may include mail machines and VOIP telephones).
• Provides basic network support for network scanning and printing issues; educates customers about their office technology equipment.
• Effectively communicates with a variety level of customers to understand issue(s), probing when necessary to understand and diagnose the underlying problem.
• Develops options to solve unusual technical issues. 
• Maintains time, resources and urgency of service issue (s) within territory; controls car stock inventory with minimal discrepancies.

The Company

AAA Business Systems Inc. is one of the most distinguished office technology companies you will find in the industry. Since 1979, we have been helping clients in Arkansas, Oklahoma, and Missouri lower their overall operating expenses, become more efficient, and create a better experience for their clients and staff. We have local offices in Fayetteville, Little Rock and Van Buren, Arkansas.

The Benefits

• Paid on-the-job training and mentorship.
• Become part of a dynamic team where hard work is recognized and input is valued.
• Become part of a leading office technology industry in Arkansas, Oklahoma and Missouri.
• Opportunity to make a difference in how clients do business daily.
• Fun, casual work environment, competitive compensation and comprehensive benefit plan including health, dental, life, vision, PTO, paid holidays, short-and-long term disability, 401(k), and 401(k) matching.

The Person

• High school diploma or equivalent plus 1+ years’ hands-on technical and/or electronics experience with basic Microsoft office proficiency.
• Must maintain valid driver’s license, acceptable driving record and willingness to work unscheduled hours or attend to customer emergencies after hours.
• Physical endurance: time on feet, bending, stooping, and moving about within office / customers’ office(s), traveling between locations, carry heavy equipment up to 100 lbs.
• Excellent communication skills, ability to learn & problem solve and hands-on troubleshooting ability.
• Team oriented, professional appearance and demeanour.

#ecruit

Contact information

June Timmermann