Senior Account Manager – New Business – Basic Salary £45K + Car Allowance + Commission (OTE £90K+) + Benefits – Guildford, Surrey GU4 7WA

The Role

Are you a sales professional with a proven track record of securing new business and driving revenue growth? Do you have experience selling CCaaS/UCaaS solutions, and are you local to Surrey and looking for a role where your industry knowledge and skills can truly shine?

We’re seeking a Senior Account Manager – New Business to help fuel our expansion efforts. This is a high-impact role focused on bringing in new business, and your ability to engage with senior stakeholders and understand their needs will be key to your success.

If you're ready to take the next step in your career and join a business that values your experience and expertise, we want to hear from you. Show us how your sales skills can make a real difference at Britannic.

Key Responsibilities:

• Secure new business by building strong, lasting client relationships
• Achieve and exceed sales targets and KPIs
• Prepare accurate reports and proposals with clarity and precision
• Identify opportunities for growth and recommend the most appropriate products and services
• Communicate effectively with clients and internal teams
• Oversee project planning and change management to ensure smooth implementation
• Stay current on industry trends, especially in CCaaS and UCaaS
• Recognise and address risks or opportunities within customer relationships
• Ensure high levels of service delivery and client satisfaction
• Provide timely updates and reports to senior management.

The Company

Britannic is an award-winning, privately-owned value-added reseller and systems integrator, established in 1984 in Guildford, Surrey. We work with top vendors like 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, advancing our vision of a connected, sustainable future through smart technology and talented people.

Our in-house software development, best practice services, and innovation set us apart, enabling us to enhance our clients' operations. Our team specialises in business communications, contact centres, unified communications, networking, AI, automation, and systems integration, with a focus on value creation, risk mitigation, and trust-based customer relationships.

Benefits:

• 24 Days Leave Plus Bank Holidays
• Pension
• Life Insurance
• Private Medical Insurance (PMI)
• Birthday and Volunteering Day Off
• High Street Discount Vouchers
• Cycle to Work Scheme.

The Person

• Minimum 5 years of experience selling CCaaS/UCaaS solutions, with strong knowledge of platforms like Zoom, 8x8, Five9, Mitel, or Microsoft
• Proven experience engaging with senior stakeholders and managing complex sales processes
• Highly driven, motivated, and proactive character
• Track record of acquiring new logos with Total Contract Value (TCV) of £500k+
• Ability to commute at least one day per week to Guildford (ideally within an hour’s drive)
• Skilled negotiator, communicator, and decision-maker
• Organised, detail-focused, and accountable
• Confident presenter to stakeholders and clients
• Proficient in Microsoft Office and CRM systems, particularly Dynamics
• Solutions-focused with the ability to manage multiple priorities
• Comfortable working independently or as part of a team.

Contact information

Kay Heslop